Track an order.
Lookup
Enter your
details.
Provide your order number and the email used at checkout to see the current status of your shipment.
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2–5
Standard Days
Next Day
Local Areas
1–2
Expedited
99.5%
On-Time Rate
Status Stages
Four stages
from order to door.
Stage 01
Order Placed.
Your order has been received and is being processed.
Stage 02
Processing.
Your order is being picked and packed at our warehouse.
Stage 03
Shipped.
Your order is on its way to your facility.
Stage 04
Delivered.
Your order has been delivered successfully.
Shipping & Delivery
On time,
every time.
01
Same-Day Processing
Orders placed before 2pm local time ship the same business day.
02
Local Delivery
Next-day delivery available in our local service areas via the HSH fleet.
03
Secure Handling
Temperature-sensitive and fragile items handled with documented care.
FAQ
Frequently asked.
Where can I find my order number?
Your order number can be found in your order confirmation email, on your packing slip, or in your account order history if you're a registered user.
How long does shipping take?
Standard shipping typically takes 2-5 business days depending on your location. Expedited shipping options are available for urgent orders. Local delivery areas may receive next-day delivery.
What carriers do you use?
We ship via UPS, FedEx, and our own HSH delivery fleet for local areas. The carrier used depends on your location and the items ordered.
My tracking isn't updating. What should I do?
Tracking information may take 24-48 hours to update after your order ships. If tracking hasn't updated after 48 hours, please contact our customer service team.
Need Help
Need help with
your order?
Our customer service team is available Monday through Friday, 8am to 5pm PST.