SupportAccessibility

Accessibility Statement

Hospital Supply HQ is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards.

Our Commitment

At Hospital Supply HQ, we believe that healthcare supplies should be accessible to everyone. This commitment extends to our digital presence. We strive to ensure that our website is accessible to all users, including those who rely on assistive technologies.

We are actively working to increase the accessibility and usability of our website in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our efforts are ongoing, and we regularly review our website to identify and address accessibility barriers. We welcome feedback from our users and are committed to providing an inclusive online experience.

Accessibility Features

We've implemented the following features to make our website more accessible.

Keyboard Navigation

Our website can be fully navigated using only a keyboard. Use Tab to move between elements, Enter to activate links and buttons, and Escape to close modals.

Screen Reader Compatible

We use semantic HTML, ARIA labels, and proper heading structure to ensure compatibility with popular screen readers like JAWS, NVDA, and VoiceOver.

Text Alternatives

Images include descriptive alt text, and multimedia content includes captions or transcripts where applicable.

Color Contrast

We maintain sufficient color contrast ratios throughout our website to ensure text is readable for users with low vision or color blindness.

Resizable Text

Text can be resized up to 200% without loss of content or functionality using your browser's zoom feature.

Focus Indicators

Clear visual focus indicators help keyboard users identify which element is currently selected.

WCAG 2.1 Compliance

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are organized around four principles:

P
Perceivable: Information and user interface components must be presentable in ways users can perceive.
O
Operable: User interface components and navigation must be operable by all users.
U
Understandable: Information and operation of the user interface must be understandable.
R
Robust: Content must be robust enough to be interpreted by a wide variety of user agents.

Our Standards

  • WCAG 2.1 Level AA compliance target
  • Section 508 of the Rehabilitation Act
  • Americans with Disabilities Act (ADA)
  • Regular accessibility audits
  • Ongoing staff training
  • User feedback integration

Supported Assistive Technologies

Our website is designed to be compatible with the following assistive technologies.

JAWS

Screen ReaderWindows

NVDA

Screen ReaderWindows

VoiceOver

Screen ReadermacOS / iOS

TalkBack

Screen ReaderAndroid

Dragon

Voice ControlWindows / macOS

ZoomText

Screen MagnifierWindows

Browser Accessibility Tips

Here are some ways you can customize your browsing experience.

Increase Text Size

  • 1Press Ctrl/Cmd and + to zoom in
  • 2Press Ctrl/Cmd and - to zoom out
  • 3Press Ctrl/Cmd and 0 to reset

High Contrast Mode

  • 1Windows: Settings > Accessibility > High Contrast
  • 2macOS: System Preferences > Accessibility > Display
  • 3Enable your browser's dark mode or high contrast extension

Reduce Motion

  • 1Windows: Settings > Accessibility > Visual Effects
  • 2macOS: System Preferences > Accessibility > Display > Reduce Motion
  • 3Our site respects the prefers-reduced-motion setting

Known Limitations

While we strive to ensure accessibility across our entire website, some areas may have limitations:

  • Some older PDF documents may not be fully accessible. Please contact us for alternative formats.
  • Third-party content and applications may not meet the same accessibility standards.
  • Some product images may have limited alt text descriptions.
  • Live chat functionality may have limited screen reader support.

We are actively working to address these limitations and improve accessibility across all areas of our website.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter any barriers or need assistance, please let us know.

Email

accessibility@hospitalsupplyhq.com

Phone

(951) 296-2600

Contact Form

Use our online form

We aim to respond to accessibility feedback within 2 business days.

This accessibility statement was last updated on January 2025.