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ResourcesSuccess Stories

Customer Success Stories

Discover how healthcare facilities across the country have transformed their supply chain operations and achieved measurable results with HSH.

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500+
Healthcare Facilities

Trust HSH

98%
Customer Retention

Year over year

$10M+
Customer Savings

Annual total

30+
Years

Serving healthcare

Featured Case Studies

In-depth looks at how healthcare facilities have partnered with HSH to achieve their goals.

Acute Care HospitalPhoenix, AZ

Regional Medical Center

Challenge

Struggling with inconsistent supply availability and rising costs across multiple departments.

Solution

Implemented HSH's stockless inventory program with just-in-time delivery and par-level optimization.

“HSH transformed our supply chain. We now have the products we need when we need them, without the burden of managing a large inventory.”

— Sarah M., Director of Materials Management

Results

  • 32% reduction in inventory carrying costs
  • 99.8% product availability rate
  • Freed up 2,000 sq ft of storage space
  • $180,000 annual savings
Ambulatory Surgery CenterSan Diego, CA

Valley Surgery Center

Challenge

Needed to reduce procedure tray costs while maintaining quality and consistency.

Solution

Partnered with HSH Custom Packaging to design optimized procedure trays tailored to their surgical specialties.

“The custom procedure trays have streamlined our operations and significantly reduced our costs per case.”

— Dr. James L., Medical Director

Results

  • 28% reduction in per-procedure supply costs
  • Standardized trays across all ORs
  • Reduced setup time by 15 minutes per case
  • Eliminated $50,000 in annual waste
Long-Term Care FacilityDenver, CO

Sunrise Senior Living

Challenge

Limited storage space and staff time for inventory management at multiple locations.

Solution

Deployed HSH's LUM (Low-Unit-of-Measure) program with consolidated weekly deliveries.

“The LUM program has been a game-changer for our facilities. Our staff can focus on residents instead of supply management.”

— Linda K., Regional Administrator

Results

  • 40% reduction in storage requirements
  • 90% decrease in stock-outs
  • Staff time savings of 10 hours/week
  • Simplified ordering across 5 locations

What Our Customers Say

Hear directly from healthcare professionals who work with HSH.

HSH's customer service is unmatched. They truly understand healthcare needs.

Michael R.
Purchasing Manager, Community Hospital

Switching to HSH was the best decision we made for our supply chain.

Jennifer T.
COO, Surgical Associates

The quality of products and reliability of delivery has been exceptional.

Robert S.
Director of Nursing, Rehabilitation Center

HSH helped us reduce costs without compromising patient care quality.

Amanda P.
Administrator, Urgent Care Network

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